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Hussel Design

Privacy Policy

Hussel Design Ltd

Effective Date: 22.10.2022
 

At Hussel Design Ltd ("we", "our", or "us"), we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us via our website or during project collaborations.

1. Who We Are

Hussel Design Ltd
Michelle Hussel
1 Glenpeffer Avenue
Aberlady
EH32 0UL
United Kingdom

📧 Email: Hello@hussel.com
📞 Phone: +44 1770 248178

We are a UK-based company offering industrial design, product development, and visualisation services, and we work with clients worldwide.

2. What Information We Collect

We collect and process the following types of personal data:
a. Information You Provide Directly

  •     Name, company name, email address, and phone number

  •     Project briefs, reference material, and technical specifications

  •     Communication history and feedback

  •     billing addresses

  •     debit/credit card numbers

Sensitive Information. We do not process sensitive information.

 

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.


b. Information Collected Automatically
In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our Services.

Like many businesses, we also collect information through cookies and similar technologies.

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  •     IP address, browser type, device information

  •     Website usage data through analytics tools

  •     Cookies and similar technologies (see Section 8)

3. How We Use Your Information

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

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We process your personal data to:

  • Respond to enquiries and provide quotes or proposals

  • Communicate during project planning and delivery

  • Fulfil contracts and deliver our services

  • Maintain records for legal and operational purposes

  • Improve our website and services

We do not sell your data, nor do we use it for unsolicited marketing.

4. Lawful Basis for Processing

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

 

We process your data based on one or more of the following legal grounds:

  • Consent – when you provide information voluntarily (e.g., via contact form)

  • Contractual necessity – to perform services you've requested

  • Legitimate interest – to manage and grow our business

  • Legal obligation – where required by UK law (e.g., invoicing records)

WHAT TO INCLUDE IN THE PRIVACY POLICY

5. Data Sharing and Third Parties

We only share your data with trusted third parties where necessary and lawful. These include:

  • Website hosting and analytics providers (e.g., Google Analytics)

  • Email and cloud-based communication services

  • Subcontractors or collaborators (only for project-related work)

All third parties are contractually obligated to protect your data and comply with UK data protection laws.

6. International Data Transfers

Although we serve clients worldwide, all personal data is stored and processed exclusively in the UK on a secure, private server.

If any data is transferred internationally (e.g., via email or file sharing), we ensure it is protected by appropriate safeguards in line with UK GDPR standards.

7. Data Retention

We retain personal data only as long as necessary for the purposes it was collected, or as required by law. This typically means:

  • Enquiry data: up to 12 months

  • Client/project data: up to 6 years (for contractual/legal reasons)

  • Website analytics data: up to 26 months (anonymous)

You can request deletion earlier unless legal obligations prevent us from doing so.

8. Cookies and Website Tracking

Our website uses cookies and similar technologies to:

  • Understand how visitors use our site

  • Improve functionality and performance

You can manage your cookie preferences through your browser. See our Cookie Policy for full details.

9. Your Rights Under UK GDPR

You have the following rights:

  • Access – Know what data we hold about you

  • Rectification – Request corrections to inaccurate data

  • Erasure – Ask us to delete your data (in some cases)

  • Restriction – Limit how we process your data

  • Objection – Object to certain types of processing

  • Data Portability – Receive your data in a portable format

  • Withdraw Consent – At any time, where applicable

To exercise your rights, contact us at hello@hussel.com. We may ask you to verify your identity before responding.

DO WE COLLECT INFORMATION FROM MINORS?
n Short: We do not knowingly collect data from or market to children under 18 years of age.

 

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at hello@husseldesign.com.

10. Security

We implement appropriate technical and organisational measures to protect your data against accidental or unlawful loss, access, or disclosure. Our private UK-based server is secured and access is restricted to authorised personnel only.

11. Complaints

If you believe we have mishandled your data, please contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. The latest version will always be available on our website with the effective date shown at the top.

Thank you for trusting Hussel Design Ltd with your personal information.

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